Job Description

The Service Now Engineering team requires a Senior Test manager to support the delivery of a number of technology work streams.  This critical project role will incorporate a number of deliverables including system upgrades and migrations, risk and control implementations.

The successful candidate will be an experienced Senior Test manager with a track record in delivering multiple concurrent, complex projects within an investment banking environment with significant exposure to Service Now. The successful candidate is expected to:

• Centrally manage, coordinate and oversee the execution of different test phases across all work streams in-scope of the testing and release cycle.
• Ensure a governance and control framework is in place for testing across all phases of the project.
• Plan and execute activities in relation to Test Preparation, Test Execution, Test Environment management as well as Post implementation reviews. This includes the formation of Test Strategy and a detailed plan for all the Test phases.
• Communicate to stakeholders on the Test Status, risks and issue resolution.
• Manage and coordinate Unit test and System Integration Testing (SIT)
• Ensure transition from SIT to the User Acceptance Testing (UAT) phase
• Align Test activities with the overall project plan and change agenda of the wider programme.
• Participate in and drive through Test requirements gathering.

Key Roles & Responsibilities:

• Define and execute Test strategies, including entry and exit criteria.
• Identify test data required to complete the test activities
• Develop a detailed schedule to monitor and track progress of test activities
• Ensure that all test phases are delivered on-time, within scope and within budget
• Manage changes to the test scope, schedule and costs using appropriate verification techniques
• Management of the defect identification and correction process
• Successfully manage relationships with all stakeholders, vendors and third parties
• Report and escalate key risks and issues to management as needed
• Test Planning and Scheduling involving granular work breakdown structures with complex dependencies across multiple projects.
• Reporting on Test Status Report to all respective Stake holders
• Managed Test Environment for Various projects
• Effort Estimation and Resource Management across various projects
• Identifying Testing Risks and preparing Risk Mitigation Plans.
• Tracking and Reporting on Test Progress.
• UAT Test Management and coordination with users.
• Facilitator for creation of regression test script for automation and execution of regression test pack
• Ensure requirements are mapped correctly to test cases
• Oversee the performance testing and improvement of the latter
• Managing the knowledge base of projects handled for knowledge transfer and training.
• Implementing organization processes/policies and ensuring process compliance for projects.

Qualifications & Skills:

• Diverse experience in Software Testing Lifecycle adhering to globally accepted test methodology that includes User Acceptance Testing, System Testing and System Integration Testing of mission critical applications for clients.
• Diverse Expertise in Banking Domain.
• Diverse knowledge in Software Development life cycle & Software Testing life cycle.
• Strong communication, Interpersonal, Learning and organizing skills matched with the ability to manage stress, Time and People effectively
• Proven experience of working in the Financial Markets/global banking environment
• Proven experience in co-ordination of many dependencies and multiple demanding stakeholders in a complex, large-scale deployment environment
• Proven skills in co-ordination, staff management and leadership working with vendors and internal teams
• Excellent oral and written communication skills
• Ability to manage a diverse and challenging stakeholder community
• Knowledge of Automation & Performance testing and associated tools like loadrunner is preferred.
• Experience of working in Agile projects
• Experience of working on Service Now as an application.

How to Apply

Click on this link to apply: https://scb.taleo.net/careersection/ex/jobdetail.ftl?job=97882

Job Categories: Test Manager. Job Types: Full-Time.

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