Reporting to the General Manager, the Director of QA is responsible for leading QA teams and quality of project delivery.

Job Responsibilities:

• Responsible for Defining QA strategy, approach and execution.
• Responsible for Leading and directing the QA leadership team.
• Provide technical / functional leadership and expertise within the field of Quality Assurance and Testing.
• Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation.
• Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.
• Gather and present testing metrics and testing activities for the projects to key stakeholders.
• Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, performance, automation, etc.
• Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams.
• Direct the development of the QA strategy, methodology, discipline and framework.
• Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools and Techniques across the teams.
• Work with QA managers / Development leaders to develop and execute QA strategies to meet and exceed department and corporate quality goals.
• Communicate and collaborate effectively with offshore and onshore teams

Job Requirements:

• Bachelor’s degree in Management Information Systems, Computer Science, Engineering, or related field.
• Ten (10) or more years’ experience in leading product testing teams with a solid track record for QA Management experience across multiple projects, off-shore and on-shore. Preference for experience working in product-based organizations with Microsoft Technologies
• Five (5) years’ experience successfully managing and developing project teams
• Five (5) years’ experience in progressive management position and leadership role
• Healthcare IT experience, including with HIPAA/HITECH compliance requirements, preferred
• Strong leader with experience in implementing and shaping the company’s QA processes and strategies.
• Have strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment.
• Ability to develop and maintain highly effective relationships, internally and externally
• Positive “can do” attitude with focus on the success of the team over individual accomplishments
• High level of self-motivation and ability to motivate / inspire staff along the journey
• Excellent interpersonal, planning, organizational, prioritization, presentation, analytical, problem solving, oral and written communication skills
• Comfortable with change management specific to initiating, shaping and managing change.
• Ability to perform competently in high-pressure, high-stress situations
• Ability to be on call or assure critical incident response 24x7x365
• Position based out of Bangalore, India